Recording

Troubleshooting

Updated 4 November 2026

In short

Quick fixes for common Make It a Video problems: the app won’t open, blank recordings, no sound, and exports you can’t find.

App won’t open→Open Anyway
Recording is black→Screen Recording permission
No sound→Microphone permission
Can’t find export→The folder you chose
The four most common fixes.

The app won’t open

Use Open Anyway in System Settings → Privacy & Security. See Install and open.

The recording is black

Turn on Screen & System Audio Recording for Make It a Video. See Mac permissions.

There’s no sound

Check Microphone permission and the input you chose, then make a ten-second test. The editor also flags audio that needs a look.

I can’t find my exported video

It’s in the folder you chose in the save box. Exports aren’t uploaded anywhere.

Still stuck?

Contact support with your app version (on What’s new), macOS version and what you tried.

Ready to make a video?

Free to download. No watermark on Free exports. Requires macOS 15 or later.